Privacy Policy
How we handle personal data.
We only collect what we need to deliver our services, communicate clearly, and keep your account secure.
What we collect
When you contact us or become a client, we may collect:
- Name, email address, phone number, and company name.
- Project details, messages, files, and assets you send us.
- Billing details for invoices (we do not store full card details).
- Basic technical data such as IP address, browser type, and pages visited (for security and diagnostics).
How we use your data
We use your data to:
- Respond to enquiries and provide quotes.
- Deliver services, manage projects, and provide support.
- Send invoices, service updates, and important notices.
- Maintain site security and improve performance.
Who we share data with
We only share data with trusted service providers required to deliver the service (e.g., email delivery, hosting, payment processors). We never sell your data.
Data retention
We keep data only as long as needed to provide services, comply with legal obligations, or resolve disputes. You can request deletion where legally permitted.
Your rights
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of data where legally permitted.
- Withdraw consent at any time.
Contact
If you have questions about this policy, email us at hello@jmwebsolutions.co.uk.